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Become a memberAOK-GesundheitskontoBonus programmeAOK-Kinderbonus

By your side. In every situation.

Switch now and enjoy the benefits!

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Switching to AOK Nordost health insurance is worth it!

You will benefit from excellent additional and preventive care services. 1.7 million insured people in Berlin, Brandenburg, and Mecklenburg-Vorpommern are already enjoying the benefits we offer:

  • Personal customer service – via the online portal "Meine AOK", by telephone or in person at your local branch
  • €500 for preventive care and health services with the AOK-Gesundheitskonto
  • €390 bonus for exercise and preventive care with the bonus programme

Convinced? Then simply fill in and submit our online membership application. We’ll take care of cancelling your current health insurance.

To the online membership form

Reliable benefits in every situation

Whether for employees, trainees, students, self-employed people or families – we have the right services for you. Explore our wide range of health services and extras with the benefits calculator. Start now and discover your individual benefits.

Go to the benefits calculator
Frau mit Kamera

Strong benefits and comprehensive service

Benefits for employees

  • The AOK-Gesundheitskonto with up to €500 per year for health courses, professional teeth cleaning and more.
  • Our service fits in with your work schedule – online, by telephone and at our numerous advice centres.
  • Medical telephone advice from specialists and pharmacists 365 days a year with AOK-Clarimedis.

Growing up healthy together

Benefits for families

Selbständiger Handwerker

Strong insurance for professional independence

Benefits for the self-employed

  • Our service fits in with your work schedule – online, by telephone and at our advice centres.
  • Contributions adjusted according to income, flexible with or without proof of income or sick pay.  
  • Medical information and advice from specialists and pharmacists 365 days a year with AOK-Clarimedis.
Azubi schneidert Kleid

Comprehensive insurance from the start of your training

Benefits for trainees

  • Up to €935 in premiums per year with the AOK-StarterBonus.
  • The online portal with the app "Meine AOK" as a direct line of contact to us – around the clock.
Studentin isst Apfel

Stay fit throughout your studies with us

Benefits for students

  • Up to €935 in bonuses per year with the AOK-StarterBonus.
  • Our online portal with the app "Meine AOK" gives you direct contact with us – around the clock.
  • Whether you're spending a semester abroad, going on a language trip or working and travelling – you're well covered with our international health insurance.

Switching to us is easy

Fill out the online form

Use the online membership form and fill in the three sections: personal details, current information and current insurance. 

We take care of the rest

You do not need to cancel your current health insurance. We will take care of that for you. If we have any questions about your details, we will contact you immediately. 

Welcome to AOK Nordost

You will receive confirmation of your membership from us with the start date of your new membership. 

Frequently asked questions

  • What are the notice periods for changing health insurance providers?
    • There is a two-month notice period to the end of the month. For example, if you give notice on a day in December, you will start with your new health insurance provider on 1 March.
    • There is a 12-month commitment to the new health insurance fund.
  • Are there any risks involved in changing health insurance providers?

    The change only takes effect once the new health insurance provider has confirmed the change in writing. This means that there is no risk of losing insurance cover. As long as the old health insurance provider has not confirmed the change, you remain with your old insurance. 

  • What options are there for special termination?

    If you change employers, you can change your health insurance provider immediately. The 12-month commitment to the new health insurance provider also does not apply. This option is available in the first 14 days after starting employment. It also applies if your insurance status changes (e.g. from private to statutory or from family insurance to your own health insurance). 

  • Does the employer/employment agency need to be informed?

    The new health insurance fund will confirm the new health insurance fund to the employer via an electronic registration procedure. The employee informs the employer informally about the change. In the event of unemployment, the employment agency must be informed. 

  • Can I switch from another regional AOK to AOK Nordost?

    Yes, if one of the following conditions applies:

    • You live, work or study in Berlin, Brandenburg or Mecklenburg-Vorpommern.
    • Your spouse or partner is insured with AOK Nordost.
  • Under what circumstances must you cancel your health insurance?

    You must cancel your membership when you leave the statutory health insurance system – for example, if you switch to private health insurance or move abroad. 

  • Can I change my statutory health insurance provider when I change employers?
    • When starting a new job, employees who are subject to compulsory insurance have the option of changing their health insurance provider immediately. This option is available for the first 14 days after starting employment.
    • There is no need to cancel your previous health insurance. The usual binding periods do not apply either.
  • What should I do if I need to see a doctor but have not yet received my new health insurance card?

    Please contact us before visiting the doctor if you have not yet received your card or if you have lost it. We will send you a certificate as a temporary replacement. Please present this document to your doctor or dentist. They will then be able to bill us.

  • Who pays which contributions?

    As a statutory health insurance provider, our contributions depend on the insured person's individual circumstances. You can find more information on contribution rates at AOK Nordost contribution rates.

Do you have any questions?

If you have any further questions, please choose the contact channel that suits you best:

  1. By callback or email: Go to the contact form.
  2. By telephone: Go to AOK-International-Service +4933127721234 (Monday to Friday, 8 a.m. to 6 p.m.).
  3. On site: To the online appointment booking for our service centres.

Switch to us now

Become part of the AOK Nordost community. It's quick and easy with our online membership application.

To the online membership form

Our top services

Our subsidy for your health

AOK-Gesundheitskonto

We reward your healthy lifestyle. Simply put together your own individual service package and get up to €500 back each year: e.g. with subsidies for fitness trackers, swimming lessons or osteopathic treatment. 

For your child's preventive care and exercise

AOK-Kinderbonus

As a parent, you look after your child's health, and we reward you for it: simply collect points with health measures that are worth up to €1,250 to us. 

Collect points 24/7 and secure rewards

Bonusprogramm in der App “Meine AOK”

Get up to €390 in cash rewards every year via the app “Meine AOK” – it's easy to earn points for sporting activities, preventive care and social engagement. You can earn points for walking just 10,000 steps a day. 

For a radiant smile

Preventive dental care services

Prevention is very important to us. Dental health is important and so easy to achieve. Get your €50 subsidy.