
Our team in Berlin-Mitte can offer you assistance in several languages. We can advise you in your native language, whether on the phone, via email, through video chat or an in-person meeting at our Service Centre. Please contact us.
At present, we can advise you in: English, Polish, Spanish, Italian, Russian, Croatian, Turkish, Arabic, Vietnamese, French, Bulgarian, Macedonian, Bosnian, Serbian

Our international service for corporate clients is happy to visit HR specialists in companies and start-ups in Berlin and nearby areas to assist with questions about AOK membership from employees at your company. Please contact us.
Become a member of AOK Nordost
Interested in switching to AOK Nordost? Simply use our online membership declaration.
Benefits of becoming a member
As the market leader in the states of Berlin, Brandenburg and Mecklenburg-Vorpommern, more than 1.7 million policyholders trust AOK Nordost with their health. We’re at home in our region, as a modern service provider - in cities and in the country alike. You can contact us by phone, electronically or in the traditional way, by making an appointment at our Service Center.
This is what AOK Nordost can offer:
- Sickness benefit in line with the statutory framework
- Handling statutory costs for treatment with doctors and dentists
- Handling statutory costs for treatment in hospital
- Handling statutory costs for rehabilitation and spa cures
- Handling statutory costs for medicine, aids and health insurance prescriptions, and dentures
- Free family insurance for your direct relatives without their own income
- No health-related risk supplement
- No waiting times
- Extensive offers for information and preventive healthcare
- 24/7 advice
Unique products offered by AOK Nordost

AOK health account (AOK-Gesundheitskonto)
EUR 500.00 a year for your health. Use up to EUR 270.00 a year for approved prevention products from certified providers. Or, for EUR 230.00 a year, opt for additional health-related services from the following areas: vaccination & preventative care, fitness & movement, children’s health and maternity care.
The AOK health account applies to all AOK Nordost policyholders. This means that children covered under their family’s insurance can also benefit from it.

AOK bonus program
The AOK bonus program helps you reach your goals in terms of sport and activity, rewarding you with up to EUR 390.00 each year.

AOK bonus selectable tariff (AOK Bonus-Wahltarif)
If you rarely need prescriptions and hospital treatment, you can have up to EUR 600.00 of health insurance contributions reimbursed in the bonus selectable tariff.
How to contact AOK international service
10243 Berlin (Mitte)
Frequently asked questions about health insurance in Germany
How much does AOK Nordost health insurance cost?
What does nursing care insurance cost?
What requirements do I need to fulfil to become a member of AOK Nordost?
I have health insurance in my home country. Will this also apply in Germany?
I receive transfer benefits. Can I choose AOK Nordost?
My residence status is not yet set. Can I choose AOK Nordost?
I am insured with a different health insurer in Germany. Can I switch to AOK Nordost?
Contact us!
Use our contact form to get in touch with us.
Health insurance in Germany
Health insurance in Germany
Statutory health insurance is part of the social security system in Germany. Health insurance can be taken out from a statutory health insurance provider, or a private one. 95% of Germans (i.e. the overwhelming majority) trust the advantages and security of a statutory health insurance provider, such as AOK Nordost. Statutory health insurance providers act in line with the principles of fairness and solidarity, and do not need to generate profits for private shareholders. Surpluses benefit policyholders directly.
In general, the statutory health insurance obligation starts when a person takes up employment for the first time. Become a member of AOK Nordost.