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FAQ
AOK PLUS

Contact for help or questions around getting a member

Here, we answer your questions about changing health insurance providers and insurance with AOK PLUS.

Always available for you

There for you by phone 24 hours a day

Free service telephone: 0800 105 900 0

From abroad, please use the following telephone number:

0049 351 320288 (individual charges).

You are also welcome to send us your request by e-mail or in writing

You can reach us at service@plus.aok.de.

Our free fax number is: 0800 105 900 1

If you would like to send us your request in writing, please use the following postal address:

AOK PLUS

01058 Dresden

We are also happy to advise you personally

You are also welcome to visit one of our branches for a personal consultation. Simply use our Service Centre search (german).